Online reservation and billing

1. declare oneself RationaleComputer today is a vital tool for the management of information inside the organization. Today, most of the hotels and resorts tender goods and services using computer frame. It boosters to perform task in an easy path with less time consumed. Some companies become fully automated spot others strive for the similar setting. Today, legion(predicate) systems have use an automation process like using computer system, due to the efficient and accuracy. Hotel booking outline with Billing System and automated SMS is proposed to help the company to reduce some common problems that exist. This system will help the establishment as regards to their online second-stringer system. The main function of the proposed online reservation system is to help the company to promote, advertise and easy booking for the lymph gland, will also make their operation efficient and effective.The proponents study a study towards the topic because we noticed some of the ho tels and resorts are using online hotel reservation system while the Cliffside Resort is still using manual reservation. Therefore, the proponents aim to find proscribed how to increase the number of guest using computerize online reservation and with billing system and automated SMS. The hotel reservation system will brook service to online customers, trigger agents, and an administrator.Online customers and travel agents can make searches, reservations and cancel an existing reservation on the hotel reservations web site. It helps the customer to reserve rooms through the internet, see the available rooms the order of it and at the same time the system will automatically total the rate of the reserved room. administrator can add/update the hotel and the room information approve/disapprove a new travel agents account application and generate a calendar monthly occupancy rate circulate for the hotel. The online reservation system with billing system aims to simplify the manua l reservation faster and accurate.The study aims to bob up a computerized operation at Cliffside Resort to improve efficiency of its daily business transactions thus, enhancing the part of service for its guests. This chapter will cover the background of the company and the problems that confront the company in relation to operations.2. Project Description2.1 Statement of the Problem2.1.1 familiar ProblemHotel customers choose important considerations in choosing a place to stay like location, footing/value and service. These are very important because these are the primary basis of a customer to be attracted in that business. Since the researchers found out that manual procedure are still used in process their billing and reservation transactions, it greatly affects their customers need.2.1.2 Specific Problem2.1.2.1 Difficulty in location of guest files due to the large number of guests files, location of guest files during checking in, updating of daily expenditures, receipt g eneration and checking out is extremely difficult for the hotel employees.2.1.2.2 Large storage plaza the physical files occupy too much space of about two rooms full of storage cabinets. This occupies the hotels space that could have otherwise been used for income generation by the hotel.2.1.2.3 Human and computational errors many errors enabled by the present system, which is the manual system, due to long-winded computations required during data processing cost the hotel management heavily.2.1.2.4 The hotel billing statement doesnt provide proper(postnominal) or detailed information regarding on customers payment or charges.2.1.2.5 Complains from guests due to curt management of documents encouraged by the manual system, several cases were reported where guests complained of overcharging, charging of services not used by the guests.2.1.2.6 Poor discourse due to poor communication between the departments, guests are often served with services they didnt order.2.1.2.7 Difficul ty in data analysis The accountants usually found it difficult to analyze the guests data during generation of expenditure bills due to missing of some records.2.1.2.8 Inefficient monitoring of rooms availability.3. Proposed Project Research3.1.1 General ObjectivesOur goal is to provide software system that helps Cliffside Resort to increase revenue because it saves processing time and helps to provide better management for room reservation booking system. To create a Webpage Development reading System of the hotel to provide a secured database storage for the hotel information for fast and accurate processing in promoting Hotel Web Information Development System and to provide a communication of the guest through Internet.3.1.2 Specific ObjectivesThe study aims to bob up and improve the existing manual reservation system of Cliffside Resort. The study intends to carry out the following limited objectives3.1.2.1 To enable online booking via the internet.3.1.2.2 To enable automate d data entry methods.3.1.2.3 Ensure efficient and reliable communication within the hotel.3.1.2.4 To be able to add and update the admin users, rooms, and services that is only accessible by the administrator.3.1.2.5 To be able to display the entire guest in terms of information.3.1.2.6 To be able to provide an relaxation of reservation for online and walk-in guests.3.1.2.7 To be able to impart accuracy in terms of allowing the system in terms of adding of guests, viewing of the available room and adding of bills.3.1.2.8 To be able to generate cash-in report by month that is only accessible by the administrator.3.1.2.9 Enforce security measures to avoid unauthorized access to guest records.3.1.2.10 alter fast and easy retrieval of guest records and data for fast reference activities.